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FAQs

 

How to use the products

1. Can I wear contacts when using the Moist Heat Mask or putting in eye drops?

It is recommended that you remove your contact lenses when using the Optase Moist Heat Mask. The Optase Dry Eye Intense Drops or Optase MGD Advanced Drops can be applied when wearing contact lenses but you are likely to find that the relief of symptoms will be greater if you insert the drops before putting in your contact lenses.

2. Should I use the Optase Comfort Spray or Drops for pain relief?

If you have mild dry eye symptoms or are a frequent wearer of contact lenses you may find that the Optase Comfort Spray is best for quick relief on the go. However if you have severe dry eye you may prefer to use.

3. How do the Dry Eye or Protect sprays work when wearing eye makeup?

Both products are developed with a spray on, leave on formula. This means that you can spray and allow it to naturally dry on the surface of the skin without having to wipe away any excess which may result in a smearing of makeup.

4. Is there a way to clean the Optase Moist Heat Mask?

Yes, if your mask becomes dirty you can wash it with cold soapy water and then allow it to dry for 24 hours.

Product Ingredients

1. Are these products gluten free and safe for vegans or vegetarians to use?

Yes all products are safe for vegans, vegetarians and people with a allergy to gluten.

2. Are the Optase bottles BPA free?

Yes all bottles used for the Optase range are BPA free

3. What is the expiration dates for Optase products?

Optase products have a sterility ranging from 3 to 12 months.

FDA & FSA Compliance

1. Are these products FDA approved?

Yes for more information click here

2. What products in the range are FSA/HSA Eligible?

Yes the Optase range is eligible for FSA and HSA expenses claims.